iHerb alternative in the EU: the same brands, no customs
In short: iHerb is a US store, so parcels to the Baltics come from outside the European Union. NordRoot sells supplements from the same brands (NOW Foods, Swanson, Solgar, Nordic Naturals, Life Extension and others) but ships them from a warehouse inside the EU. The price in the cart includes VAT and is final, there is no customs, and DPD delivers in 4–7 business days.
iHerb and NordRoot side by side
| iHerb | NordRoot | |
|---|---|---|
| Seller | US company | NordRoot.EU, Vilnius, Lithuania |
| Ships from | Outside the EU, the parcel goes through customs | A warehouse inside the EU (Poland), no customs |
| VAT and duty | VAT applies from the first euro. Orders over €150 can also attract customs duty and a courier clearance fee | The price with VAT is final. No duty and no fees on delivery, whatever the order value |
| Delivery | Depends on the shipping method and customs | DPD to a pickup point, parcel locker or home in 4–7 business days. Free from €49 |
| Returns | On the terms of a seller outside the EU | 14-day right of withdrawal, returns handled with a company in Lithuania |
| Label | Products made for the US market; doses and ingredients may not match EU rules | Products intended for the EU market |
A final price, no surprises at the door
The total in the cart includes VAT and is final. Nothing is due on delivery: no customs duty, no import VAT and no courier clearance fee. That holds for large orders too: a parcel from outside the EU worth more than €150 can already attract customs duty, while our total stays the same.
No customs, 4–7 business days
The goods travel within the EU, so the parcel never stops at customs. DPD delivers it to the chosen pickup point, parcel locker or home address in Lithuania, Latvia and Estonia. Delivery is free on orders from €49.
The same brands, easier to compare
We sell NOW Foods, Swanson, Solgar, Nordic Naturals, Life Extension, Jarrow Formulas and other brands that people often buy from iHerb. Every product shows the amount of active ingredient per daily dose, the price per day and the ingredients explained in plain language.
Returns and support inside the EU
The seller is NordRoot.EU, a company in Lithuania. Unopened packs can be returned within 14 days under EU rules, and questions are handled by email at info@nordroot.eu or by phone on +370 623 40 995.
How to compare the real price of two orders
- Put the same basket in both stores.
- Add VAT, shipping and any fees that may be charged on delivery to the product prices.
- Check where the parcel ships from and how long it will take.
- Compare the amount of active ingredient per daily dose, not just the pack size.
- Read the return terms: how many days, who pays for shipping and where the parcel has to go.
FAQ
Is VAT due when buying from iHerb?
Yes. Since 1 July 2021 the €22 exemption no longer exists, and VAT applies to all goods imported into the EU. Orders over €150 can also attract customs duty and a courier clearance fee.
Is NordRoot the Lithuanian iHerb site?
No. NordRoot is a separate store with no connection to iHerb. We sell supplements from the same brands and ship them from an EU warehouse.
Do you sell the same products as iHerb?
Many of the same brands, including NOW Foods, Swanson and Solgar, but not every product they make. The range follows what people in the Baltics search for most.
How long does delivery take?
4–7 business days. DPD delivers to a pickup point, parcel locker or home address.
Can supplements be returned?
Yes, unopened packs within 14 days. Sealed goods that have been opened cannot be returned for hygiene reasons. The full procedure is on the Delivery and returns page.
Is it cheaper than iHerb?
The fair test is the total for the same basket with VAT, shipping and any duty. The NordRoot cart total is already final, and delivery is free from €49.
Brands in our shop
Sources
- European Commission: VAT One Stop Shop, rules from 1 July 2021
- European Commission: Import One Stop Shop (IOSS)
- European Commission: customs formalities for low value consignments
- Your Europe: returns and the 14-day withdrawal
- Directive 2011/83/EU on consumer rights
iHerb is a trademark of its owner and is named here only to describe what is being compared.