Where our products come from

All products ship from the warehouse of a partner wholesaler in Poland, inside the EU. They are originals from the manufacturers, in sealed manufacturer packaging, and no intermediate warehouse handles them on the way. The shop is online only and holds no pharmacy network.

Brands

The range includes NOW Foods, Swanson, Solgar, OstroVit and other brands. Every item is the manufacturer's own product, not a repack or a copy. Products containing titanium dioxide (E171), which is banned in food in the EU, are not sold.

Route and delivery

Orders go from the warehouse in Poland to Lithuania, Latvia and Estonia with DPD, to pickup points, parcel lockers or home addresses. Delivery usually takes 4 to 7 working days and is free from 49 €. Goods stay inside the EU, so no customs duty and no import VAT apply.

Information on each product page

  • the manufacturer and its country, and the distributor (NordRoot.EU)
  • ingredients, dose, % of reference values (NRV), warnings and storage conditions
  • the net quantity in the language of the page, and the best-before date when it is known
  • the price per day, which allows packs of different sizes to be compared

Descriptions, guides and articles on the site are reviewed by Inese Kalniņa, a dietitian.

Seller

The seller is NordRoot.EU, company code 305997233, VAT code LT100016855210, V. Nagevičiaus g. 3, Vilnius, Lithuania. E-mail info@nordroot.eu, telephone +370 623 40 995.

Claims on product pages

Health claims are used only when they are listed in the EU register of approved claims (Regulation (EU) No 432/2012), and only when the daily dose meets the conditions. Questions about a product can be sent to info@nordroot.eu or by telephone to +370 623 40 995.

Packaging stays as the manufacturer closed it. Nothing is repacked or relabelled on the way to the buyer.

More on the shop: about us, editorial policy and delivery and returns.